Question 1

What should I expect after I call or submit a form?

Accepted Answer

When you call during business hours, our team answers the phone directly. We will ask a few questions about your property and the service you need, provide an estimated price, and schedule an appointment that works for your schedule. Most appointments are available within three to five business days.

If you submit a form through the website, we respond within the same business day, typically within a few hours. You will receive a follow-up call or email confirming your service details and appointment time.

Question 2

Do you offer emergency septic or drain service?

Accepted Answer

Do you offer emergency septic or drain service?

Backed-up drains and septic emergencies are always treated as priority calls. If you are experiencing sewage backup, slow drains throughout the house, or standing water near your septic system, call us directly at (508) 208-1983 for the fastest response. We prioritize emergency situations and book the earliest available slot.

Our Saturday morning hours (8:00 AM to 12:00 PM) also provide an additional window for urgent situations that arise over the weekend.

Question 3

What information should I have ready when I call?

Accepted Answer

Having a few details ready helps us provide an accurate estimate and schedule your service efficiently:

For septic pumping: Your property address, when the system was last pumped, the number of bedrooms in your home, and whether you are experiencing any current issues such as slow drains or odors.

For drain cleaning: Which fixtures are affected, how long the issue has been occurring, and whether you have attempted to clear the blockage yourself.

For grease trap service: The type of facility, trap size and location if known, your current service schedule, and any health department compliance requirements.

For sewer camera inspection: The reason for the inspection, such as a real estate transaction, recurring clogs, or a general system assessment.

Question 4

What areas do you serve?

Accepted Answer

What areas do you serve?

1620 Sanitation serves homeowners and businesses across three counties in southeastern Massachusetts: Plymouth County (South Shore), Barnstable County (Cape Cod), and Bristol County (South Coast). Our headquarters is at 186 S Meadow Rd in Plymouth, centrally located to reach every town in our service area.

Not sure if we cover your area? Visit our Service Area page for the complete list of towns we serve, or call (508) 208-1983 and we will confirm right away.

Question 5

How much does septic pumping or drain cleaning cost?

Accepted Answer

Pricing depends on the specific service, tank size, accessibility, and property location. We provide free estimates with transparent pricing and no hidden fees. Call us or submit a form with your details, and we will give you an upfront quote before scheduling any work.

We believe in fair, honest pricing. You will always know the cost before we begin.

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How to Reach 1620 Sanitation

What to Know Before You Call

What should I expect after I call or submit a form?

Do you offer emergency septic or drain service?

What information should I have ready when I call?

What areas do you serve?

How much does septic pumping or drain cleaning cost?

Septic, Drain & Grease Trap Services Across Southeastern Massachusetts

1620 Sanitation